Not long after I began writing about cybersecurity, I became a
paranoid caricature of my former self. It’s hard to maintain peace of
mind when hackers remind me every day, all day, just how easy it is to
steal my personal data.
Within weeks, I set up unique, complex passwords for every Web site,
enabled two-step authentication for my e-mail accounts, and even
covered up my computer’s Web camera with a piece of masking tape — a
precaution that invited ridicule from friends and co-workers who
suggested it was time to get my head checked.
But recent episodes offered vindication. I removed the webcam tape —
after a friend convinced me that it was a little much — only to see
its light turn green a few days later, suggesting someone was in my
computer and watching. More recently, I received a text message from
Google with the two-step verification code for my Gmail account. That’s
the string of numbers Google sends after you correctly enter the
password to your Gmail account, and it serves as a second password. (Do
sign up for it.) The only problem was that I was not trying to get
into my Gmail account. I was nowhere near a computer. Apparently,
somebody else was.
It is absurdly easy to get hacked. All it takes is clicking on one
malicious link or attachment. Companies’ computer systems are attacked
every day by hackers looking for passwords to sell on auctionlike black
market sites where a single password can fetch $20. Hackers regularly
exploit tools like John the Ripper, a free password-cracking program
that use lists of commonly used passwords from breached sites and can
test millions of passwords per second.
Chances are, most people will get hacked at some point in their
lifetime. The best they can do is delay the inevitable by avoiding
suspicious links, even from friends, and manage their passwords.
Unfortunately, good password hygiene is like flossing — you know it’s
important, but it takes effort. How do you possibly come up with
different, hard-to-crack passwords for every single news, social
network, e-commerce, banking, corporate and e-mail account and still
remember them all?
To answer that question, I called two of the most (justifiably)
paranoid people I know, Jeremiah Grossman and Paul Kocher, to find out
how they keep their information safe. Mr. Grossman was the first hacker
to demonstrate how easily somebody can break into a computer’s webcam
and microphone through a Web browser. He is now chief technology
officer at WhiteHat Security, an Internet and network security firm,
where he is frequently targeted by cybercriminals. Mr. Kocher, a
well-known cryptographer, gained notice for clever hacks on security
systems. He now runs Cryptography Research, a security firm that
specializes in keeping systems hacker-resistant. Here were their tips:
FORGET THE DICTIONARY If your password can be found in a
dictionary, you might as well not have one. “The worst passwords are
dictionary words or a small number of insertions or changes to words
that are in the dictionary,” said Mr. Kocher. Hackers will often test
passwords from a dictionary or aggregated from breaches. If your
password is not in that set, hackers will typically move on.
NEVER USE THE SAME PASSWORD TWICE People tend to use the
same password across multiple sites, a fact hackers regularly exploit.
While cracking into someone’s professional profile on LinkedIn might
not have dire consequences, hackers will use that password to crack
into, say, someone’s e-mail, bank, or brokerage account where more
valuable financial and personal data is stored.
COME UP WITH A PASSPHRASE The longer your password, the
longer it will take to crack. A password should ideally be 14
characters or more in length if you want to make it uncrackable by an
attacker in less than 24 hours. Because longer passwords tend to be
harder to remember, consider a passphrase, such as a favorite movie
quote, song lyric, or poem, and string together only the first one or
two letters of each word in the sentence.
OR JUST JAM ON YOUR KEYBOARD For sensitive accounts, Mr.
Grossman says that instead of a passphrase, he will randomly jam on his
keyboard, intermittently hitting the Shift and Alt keys, and copy the
result into a text file which he stores on an encrypted,
password-protected USB drive. “That way, if someone puts a gun to my
head and demands to know my password, I can honestly say I don’t know
it.”
STORE YOUR PASSWORDS SECURELY Do not store your passwords
in your in-box or on your desktop. If malware infects your computer,
you’re toast. Mr. Grossman stores his password file on an encrypted USB
drive for which he has a long, complex password that he has memorized.
He copies and pastes those passwords into accounts so that, in the
event an attacker installs keystroke logging software on his computer,
they cannot record the keystrokes to his password. Mr. Kocher takes a
more old-fashioned approach: He keeps password hints, not the actual
passwords, on a scrap of paper in his wallet. “I try to keep my most
sensitive information off the Internet completely,” Mr. Kocher said.
A PASSWORD MANAGER? MAYBE Password-protection software lets
you store all your usernames and passwords in one place. Some programs
will even create strong passwords for you and automatically log you in
to sites as long as you provide one master password. LastPass,
SplashData and AgileBits offer password management software for
Windows, Macs and mobile devices. But consider yourself warned: Mr.
Kocher said he did not use the software because even with encryption,
it still lived on the computer itself. “If someone steals my computer,
I’ve lost my passwords.” Mr. Grossman said he did not trust the
software because he didn’t write it. Indeed, at a security conference
in Amsterdam earlier this year, hackers demonstrated how easily the
cryptography used by many popular mobile password managers could be
cracked.
IGNORE SECURITY QUESTIONS There is a limited set of answers
to questions like “What is your favorite color?” and most answers to
questions like “What middle school did you attend?” can be found on the
Internet. Hackers use that information to reset your password and take
control of your account. Earlier this year, a hacker claimed he was
able to crack into Mitt Romney’s Hotmail and Dropbox accounts using the
name of his favorite pet. A better approach would be to enter a
password hint that has nothing to do with the question itself. For
example, if the security question asks for the name of the hospital in
which you were born, your answer might be: “Your favorite song lyric.”
USE DIFFERENT BROWSERS Mr. Grossman makes a point of using
different Web browsers for different activities. “Pick one browser for
‘promiscuous’ browsing: online forums, news sites, blogs — anything you
don’t consider important,” he said. “When you’re online banking or
checking e-mail, fire up a secondary Web browser, then shut it down.”
That way, if your browser catches an infection when you accidentally
stumble on an X-rated site, your bank account is not necessarily
compromised. As for which browser to use for which activities, a study
last year by Accuvant Labs of Web browsers — including Mozilla Firefox,
Google Chrome and Microsoft Internet Explorer — found that Chrome was
the least susceptible to attacks.
SHARE CAUTIOUSLY “You are your e-mail address and your
password,” Mr. Kocher emphasized. Whenever possible, he will not
register for online accounts using his real e-mail address. Instead he
will use “throwaway” e-mail addresses, like those offered by
10minutemail.com. Users register and confirm an online account, which
self-destructs 10 minutes later. Mr. Grossman said he often warned
people to treat anything they typed or shared online as public record.
“At some point, you will get hacked — it’s only a matter of time,”
warned Mr. Grossman. “If that’s unacceptable to you, don’t put it
online.”
